What to Expect

When We Show Up

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Our Team is dedicated to giving you the best experience possible. To help with that we have set some expectations below to help you have the best possible installation of your products. Please ask us questions this will help with the long term care and effectiveness of your investment. Of course we do have additional care and maintenance recommendations — Click here to read about them.

  • All Furnishings must be moved unless Morris Flooring has been contracted to move them. This includes electronics, all items on shelves, on top of furniture and in cabinets. This includes end tables and light chairs.
  • Installation can be completed in as little as one day or it may take several days depending on the size of your job. You can walk on your floors during this process but the less traffic the more efficiently it can be completed.
  • All new flooring will have an odor. Neither is toxic but can be considered unpleasant. If you are sensitive, we recommend you do not stay in the home during the installation process.
  • Equipment will be used and can create considerable noise that cannot be avoided.
  • All flooring projects create dust. We can minimize this with a dust containment barrier at a minimal Charge

When We Leave

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We will do our best to leave your environment clean and no debris or construction material will be left behind. We do clean the product when done. However, as is the case with any flooring there will be continual cleanup and maintenance when we leave. Look to your specific product below to see what you need to know by flooring type. Also read our Care and Maintenance page to see long term maintenance tips based on the flooring you are getting installed — Click here. 


During Installation of your product

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  • Additional Considerations to Install

    • Wood must acclimate inside the home for at least 1 week prior to install
    • Site-Finished floors are sanded after installation. A stain (if desired) and a coat of finish are applied. NO FOOT TRAFFIC ON THE FLOOR DURING THE STAIN & FINISH PROCESS, INCLUDING PETS
    • A second coat of finish is applied. Once this coat is dry the floors can be walked on
    • Dry time is effected by external environment and can range from approximately 5 hours with water-based finish to upwards of 12 or more for polyurethane finish.
  • Behavior of Wood

    • Wood will continually expand and contract with changes in humidity. Moisture absorption causes wood to expand and moisture loss causes wood to shrink. In Colorado, during winter, the humidity drops along with the temperature. Furnaces pull additional moisture from the wood. This causes shrinking and cracking, a humidifier attached to the heating system at 35-45% is recommended
    • During the summer moisture is replaced back in the air and the wood will absorb it. This will cause the wood to expand to its original size.
    • Filling your wood floor during the winter season, to fill expanding gaps that are a result in the changes in humidity, is not recommended. When the wood expands in summer it could cause boards to warp or force out excess fill. Shrinkage is not a flaw or related to installation. The material is just reacting naturally to changes in moisture levels.
    • All natural wood floors have nature-made characteristics. These characteristics include color variation, growth rings, knot holes and grain variations across the boards. Although the Character variations can be minimized if you desire a “more uniform” floor, it is not possible to guarantee that a natural wood floor will not have some character variations.
    • Exotic species and wide plank floors will have shrinking in Colorado Climate
  • Acclimation

    • Acclimating wood flooring before the installation process allows the wood to adjust to the moisture content of the normal living conditions of a particular location. The wood stabilizes in the normal environment it will be installed in. This will minimize the amount of shrinking and expanding with the changing external environment.
    • The typical time to acclimate wood is 7-10 days. Exotic species may require 2 weeks or more.
    • Generally the floor space required is a 3′ by 8′ area, roughly the size of a sofa. Wood Flooring should be acclimated in the same area as installation, inside the home.
  • Effects of Humidity

    • Cracks and separation occur in hardwood flooring due to the changes in humidity from winter to summer. This does not mean there is an installation issue. Industry standards allow the cracks in the drier months to measure up to the width of a dime. Lighter stained woods tend to show the cracks more than the darker wood. To help with cracks, it is recommended to add moisture to the air when it is dry. There are several ways to do this:
      • Open the dishwasher after the rinse cycle
      • Add a humidifier to your heater
      • Hang your clothes to dry by the heater



  • Removing Old Flooring

    • In order to install the new carpet, the contractors will have to rip up the old flooring. This will create a bit of a mess for a short time, and there will most certainly be dust floating around, especially if you have pre-existing carpet that is being removed. So if you are susceptible to allergens, you may want to leave the house for the day. Maybe have the contractors arrive while you’re at work and the kids are at school. Or if the carpet installation will happen on a weekend, plan for some daytime activities such as picnic, going to the mall, or a day-trip to see friends and family. Don’t worry though: the carpet can usually be installed in a short period of time, so by the time you get back home everything in the air will have settled down again.
  • That New Carpet Smell

    • Your contractors may use some adhesives to secure the carpet, so if a funky odor arises in your house, don’t worry about it: it’ll go away. Also, just like buying a new car, new carpet may also have an overpowering “fresh” smell to it. Therefore, it is always a good idea to create some ventilation in your house for yourself and the installers. If it’s nice outside, open a window. If it’s winter, or if you’re gone for the weekend, maybe have a fan at the ready and turn up your heating/air-conditioning unit so that some air is moving around.
  • Installation Noise

    • As in any home improvement project, there may be some racket during your carpet installation. The contractors will be hammering, stretching, and stapling the carpet in place, so get ready for it. Once again, maybe make sure you and the family are gone while the project is taking place. If the installation does happen on a weekend, remember that this probably isn’t the best occasion for naptime or to watch the game. In any case, the room where the work is occurring will be out of commission for awhile, so try to plan ahead and make sure you won’t be in the contractors’ way during the carpet installation.
  • Carpet Installation Tips

    • Remember that once you install new carpet, any doors leading into the room may drag a little. Talk to your contractor about this possible dilemma and see if they can add it into their services. They may simply have to re-hang the door or trim them, but it is a detail worth bringing up. Also, once again, make sure there is plenty of ventilation into the room while the old flooring is being removed, the new carpet is being installed, and afterwards make sure to sustain the direct ventilation for 48-72 hours to ensure proper airing.
  • The Final Result

    • Though there may be some nuisances during the actual installation, the final product is well worth the minor disturbances. Luckily, carpet will probably take no more than one day to install and a couple days to set. So in no time you will be able to enjoy your new flooring; you just have to be patient in the meantime by finding temporary alternative ways of living.